How do clients find out about you?

Hmm, that’s an interesting question. And also a question people are constantly asking me. The simple answer is “Word of Mouth“. As Wikipedia defines, “Word of mouth, or viva voce, is the passing of information from person to person by oral communication“. Great, so how does that help me? Simple. Provide a good service. If you provide a good service to clients, they will inform others about that service, and the quality of service. Unfortunately, the same goes for bad service, so always keep this in mind.

How do I perform a good service?

Be friendly. Run clients through the service, provide them with time frames, listen to their feedback, be polite, be prompt with communication (e.g. Email). Make sure the client enjoys working with you, and that they are 100% happy with the end product/goal.